4-21-22

Stop following up and circling back...

This edition is brought to you by . Campaign Monitor just launched SMS marketing alongside their already amazing email platform, giving marketers everything they need to communicate with their customers in a personal, engaging way.

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8 Phrases it May Be Time to Reconsider From emails to slack messages, there are quite a few workplace phrases that need some attention.We're all guilty of them, so don't think we're throwing shade. It never hurts to change things up a bit. Let's get into it...  I hope this email finds you well: Instead - We met briefly at a conference through our mutual friend, Sarah.  Just following up . . . : Just cut this line altogether.   Circling back . . . : Same thing as 👆  New normal: Instead -  It’s time to retool our onboarding process.  As discussed: This phrase is too vague. Get more specific on the conversation or topic at hand.  Sorry for the delay: You can only use this phrase so many times before it loses its luster. Try getting a bit more creative here.  If not, no worries: This phrase can set you up for failure and a lack of support. Don't leave a request open-ended. Instead, be direct and state what you need.   I look forward to your reply: 'No sh*t Sherlock.' You can cut this phrase altogether. It's implied that you look forward to a response. The folks at Grammaly put together some great suggestions for the phrases above. Check them out here. 

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